Public Service Transformed

With Professor Peter Shergold AC

Events - 23 May 2013

Professor Peter Shergold AC has in his remarks since retiring from the Public Service called for a transformation in how the public service views itself and the services it delivers.  He calls for new ways of working that leverage public servants as knowledge workers rather than service deliverers. This seminar featured Peter’s latest thinking in this area.

A workshop engaging the audience allowed presenters to build their ideas with crowd sourced knowledge before a final Q&A with Peter reflected his ideas and experience of the session.


  • Service co-design and co-creation
  • Four different perspectives on the future shape of the public service
  • Policy challenges facing the public service

Facilitated By

Sue McCarrey MIPAA
IPAA WA President
Deputy Director General
Policy, Planning and Investment
Department of Transport



Public Service Transformed
Professor Peter Shergold AC FIPAA 
University of Western Sydney

Download Professor Shergold's presentation


A Transformed Public Service and Social Enterprise: Enabling, Co-Creating, and Facilitating the Future
Tom Tolchard
Future Proof Consulting

Download Tom's presentation

Transforming the Public Sector: A Guide For Optimists
Carina Uehr MIPAA
Communications Coordinator
Public Sector Commission

Download Carina's presentation

2013 Public Service Transformed

Carina Uehr, Public Sector Commission Tom Tolchard, Future Proof Consulting
Tom Tolchard interacts in group discussions Carina Uehr interacts in group discussions
Professor Shergold talks to delegates
IPAA WA President Sue McCarrey hosts the event
IPAA WA President Sue McCarrey facilitates a Q&A with Professor Shergold Public Service Transformed - IPAA WA CEO Gavin Lewis, Professor Peter Shergold and Sue McCarrey