Cultivating Diversity and Inclusion in the Public Sector

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.

After being involved with the Public Sector Commission's stakeholder engagement process regarding the 'Workforce Diversification and Inclusion Strategy for WA Public Sector Employment 2020-2025', IPAA WA have consulted with the Commission on the importance of creating professional development and training opportunities for agencies to assist in reaching some of the broader goals and objectives. 

Following on from this consultation process and discussions, IPAA WA is now proud to be able to offer the first stage of these development programs.


A diverse and inclusive workforce is critical for the success of the WA public sector. This workshop is framed around the public sector diversification and inclusion strategy 2020-2025 and includes the six action plans: Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse people, youth, people of different sexualities and gender.

Learn how to adapt behaviour to work more optimally cross culturally. You will investigate workplace culture, build on value structure and develop cultural capabilities.

It will assist diversity and inclusion officers, human resource practitioners and alike in the public sector to effectively implement action plans; it forms a foundation to develop their own strategies for meeting this government strategy and initiative.

Course Content

The course will cover:

  • The business case for diversity and inclusion (D and I)
  • An introduction to cultural Intelligence (CQ) and strategies to grow CQ
  • Different dimension of intersectionality
  • Case studies of D and I
  • Communication styles
  • Cultural values
  • Variations in verbal style

Course Outcomes

  • Understanding different cultures/perspectives and sharing this within the agencies
  • Deeper understanding of the six action plans and their categories
  • Understanding and applying the role of culture in your role to build connection
  • Practical tips on what to do and what not to do to be more inclusive
  • Increased self-development and understanding of team culture and collaboration
  • Understand and adapt your behaviour to improve relationships across 10 cultural dimensions

Benefits to your organisation

  • Clearly articulate the business case for D and I
  • Awareness of barriers and strategies to manage these
  • Establishing a community of practice across the public sector

Benefits to you

  • Grow your CQ
  • Read other people better
  • Access to key learning resources and best practice
  • Start an action plan to implement improved D and I strategy