Dealing with Change in the Workplace

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.


Change is an ongoing process that allows us to move from one place to another in some way (location, thinking, emotional state, skill levels etc.). It is easier to be motivated to change when it is self-directed as the rationale for change is clearer and often more relevant.  Our challenge in dealing with change is more likely to come when change is imposed on us, for example during periods of workplace change. This half-day course is aimed at people that are experiencing change in the workplace.  It is designed to assist the participant in understanding their responses to change and how they can develop strategies to become more resilient in the face of change.

This is an interactive workshop that has been developed to assist participants in identifying their perception of change and managing their responses.  It is intended that participants will be able to make more informed decisions about the impact of change in their lives and have greater control over their responses to that change.  

Course Content

  • Defining change;
  • Analysing readiness for change at an individual level;
  • Identifying your current response to change;
  • Strategies for decreasing resistance for change through
    • using an emotional intelligence framework
    • positive psychology principles
    • reframing; and
  • Action planning

Course Outcomes

After completing this course, participants will be able to:

  • define what change is;
  • identify how change impacts on an individual from physiological and behavioural perspectives;
  • determine your readiness for change in your organisational context;
  • utilise an emotional intelligence framework to understand your own response to changes; and
  • develop your own strategies for dealing with change.

Benefits to your organistion

  • Participants will have developed strategies for recognising their own responses to change and will have tools to more effectively manage this in the organisational context.

Benefits to you

  • You will understand your own perception of change
  • You will have developed skills and strategies to manage your response to change
  • You will be in a better position to control how you respond to external change.