Gender and Sexual Diversity Inclusion in the Public Sector

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.


LGBTIQA+ (Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual) Diversity and Inclusion training aims to equip attendees with the knowledge and skills so individuals and teams can work more inclusively with LGBTIQA+ community members and co-workers.

Despite the great leaps Australia has made in the last 50 years around inclusion and diversity, LGBTIQA+ people still report high levels of discrimination, exclusion and poorer mental health outcomes compared to the general population.

Research shows that workplaces aspire to be inclusive of LGBTIQA+ diversity but have not had an opportunity to learn about diversity in a respectful and educational way. In line with the Workforce Diversification and Inclusion Strategy for WA Public Sector Employment 2020-2025, this training aims to upskill public sector staff to work inclusively with LGBTIQA+ people.

The training is activity-based, with small group discussions, questions, and videos of LGBTIQA+ people and their experiences, allowing participants to learn in an interactive and relaxed manner. Physical resources will be provided on the day, such as a glossary of terminology, key strategies for inclusive practices and relevant research. Digital copies will also be made available after the training

Course Content

  • What does LGBTIQA+ diversity mean?
  • Breaking down key terminology (lesbian, gay, bisexual, transgender, intersex, queer, asexual)
  • Human rights and legal requirements around inclusion and diversity
  • Experiences of LGBTIQA+ people in Australia today
  • Strategies to address discrimination in the workplace
  • What you can do as an individuals, team or workplace to be more inclusive
  • Useful referrals and resources for workplaces and individuals


  • Define key terminology related to LGBTIQA+ diversity,
  • Understand the ethical and legal obligations around LGBTIQA+ inclusion in the workplace,
  • Improve knowledge around the experiences of LGBTIQA+ Australians today, regarding experiences in the workplace and services
  • Practice strategies to work inclusively with LGBTIQA+ staff, clients, and communities,
  • Have a list of resources to support LGBTIQA+ inclusion

Benefits to your organisation

  • Be able to deliver more inclusive services to LGBTIQA+ community members
  • Have strategies and tips on making the workplace and practices more inclusive
  • Have access to resources to help make your organisation a more inclusive workplace
  • Promote a more inclusive workplace for LGBTIQA+ staff members, potential employers and clients.

Benefits to you

  • Learn to work inclusively with LGBTIQA+ staff and clients,
  • Strategies for addressing discrimination,
  • Gain a greater understanding and empathy for LGBTIQA+ people and community.