Leadership: What Every New and Experienced Manager Needs to Know

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.

The online dates for this program is delivered over two half-days. 


There is no doubt that leadership impacts performance (both positively and negatively).  Enhance your leadership by understanding the key considerations that influence and guide your choice of leadership style.  This workshop covers a contemporary and highly practical leadership theory that delivers high impact results and resonates strongly with employees.

This workshop also provides a comprehensive overview of key strategies necessary for successfully leading a team in these volatile and uncertain times. Participants will be provided with a framework that will assist with increasing their understanding of how and when to apply different leadership styles and come away with a range of strategies and practical tools that can be implemented immediately in the workplace.

The target audience are managers who seek to get the most out of their people. It will be of particular relevance to those new to leadership and management roles but also to anyone who needs to lead people to meet performance goals, achieve organisational change or overcome significant challenges.

Course Content

  • Attributes and behaviours that make a great leader
  • Goleman’s leadership styles
  • The Willing and Able framework
  • The importance of delegation
  • Strategies for maximizing performance including: Herzberg’s & Expectancy model of motivation, TLC Solutions Feedback Framework, TLC Solutions Performance Gap Analysis, Error Management Model by James Reason, Building the team, and Coaching for change

Course Outcomes

By the end of this course attendees will:

  • have a comprehensive understanding of strategies for leading a team successfully
  • understand the framework on how and when to apply different leadership styles
  • come away with a range of strategies and practical tools to implement immediately in the workplace

Benefits to your organisation

  • capable, confident and competent leaders who create resonance and optimise performance
  • leaders who can immediately apply a range of tools in day-to-day leadership
  • confident leaders who are able to lead people to meet performance goals, change or significant challenges

Benefits to you

  • explore what makes a great leader
  • understand various leadership styles
  • learn strategies for maximising performance
  • build leadership competence and confidence

Course Dates - Two Full Days

  1. 12 May 2023 , 19 May 2023
  2. 24 Aug 2023 , 24 Aug 2023
  3. 20 Nov 2023 , 27 Nov 2023