Leading Mental Health and Resilient Teams

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.


As organisations grapple with the operational impact of COVID there is an equally, if not more challenging consequence which is unfolding in homes and workplaces across the world. Known as the “4th Wave” the psychological impact of this pandemic is yet to be counted but it will be significant.  

This workshop has been contextualised to support leaders to manage the psychological impact of the current situation and future challenges to employee wellbeing.  Leaders will be introduced to key models to understand determinants of mental wellbeing and resilience as will also be provided with a simple framework for engaging in critical conversations to address mental health concerns in the workplace. Each participant will be able to clearly identify and commit to one or two key strategies that will make a difference in their own lives, both at work and at home. Participants will also be able to identify strategies for building resilience in the members of their team and to support them in moving forward in difficult times.

Course Content

  • Introduction to the Mental Health Continuum model developing an understanding of the factors contributing to mental wellbeing outcomes
  • Overview of the TLC Solutions 5C Mental Wellbeing Conversation
  • Understand the fundamentals of resilience
  • Identify the six pillars of resilience and associated strategies and actions to put into practice

Course Outcomes

By the end of the course participants will be able to:

  • Describe factors contributing to mental wellbeing outcomes;
  • Understand the role of a leader in cultivating mental wellbeing and resilience in their teams
  • Have conversations around mental wellbeing
  • Identify specific practical strategies and actions to put into place to be more resilient individually
  • Support the implementations of strategies to build resilient workplace teams

Benefits to your organisation

  • Increased productivity, focus and engagement from staff
  • Reduced costs associated with absenteeism and presenteeism
  • Improved employee - leader relationships and proactive management of wellbeing concerns

Benefits to you

  • Confidence in proactively addressing wellbeing issues
  • Understanding how to develop resilient and proactive team members
  • Practical strategies to support your own mental wellbeing and resilience
  • Greater balance and effectiveness