Negotiating with Confidence

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.


Effective negotiation with colleagues, managers or key stakeholders can be one of the biggest communication challenges in the workplace.  Competing or even opposing priorities can create significant tension and breakdown in negotiation situations. During this one day interactive program you will be reviewing your own negotiation skills and planning for a negotiation using a formal process. You will also assess your own personal style and how this impacts on your negotiation approach and outcomes. This course is suitable for people with little formal negotiation training.

Course Outcomes

  • State types of negotiation approaches and chose an appropriate manner to suit your circumstances
  • Identify the types of negotiation scenarios and situations that create discomfort for you
  • Identify helpful thinking and behaviours to employ during negotiation
  • Develop a comprehensive negotiation plan
  • Practice your negotiation skills in a safe environment

Benefits to your organisation

  • Structured and planned negotiation approach and strategy
  • The ability to consider the needs of all parties in the negotiation
  • A strong focus on choosing the appropriate approach and behaviours to for each negotiation opportunity

Benefits to you

  • Leave the session with a plan for an actual negotiation that you are wanting to undertake
  • Identify your current negotiation skills and approach
  • Be able to identify how your personal style impacts on your negotiation approach and how you can draw on other behaviours/ thinking to get a different outcome