Skilled Minute Taking

This course maps to capability:

Important: Before registering, please click here to read some important information relating to COVID-19 requirements and IPAA WA in-person training.


Administrative assistants, secretaries, project officers, and policy officers, almost everyone – most people are called on to take minutes at a meeting at some time in their career, sometimes with little or no notice. For many people it is the worst part of their job but with some training it can be manageable and satisfying. This engaging half day course is for public sector employees whose role may require them to take minutes regularly or on occasion. It combines exercises, critiques, templates and advice to help participants to take effective minutes for both on-line and in-person meetings. This course is about the minutes and nothing but the minutes. For a more detailed program on supporting committees please refer to Administrative Support for Committees.


  • Understand the importance of accurate minutes
  • Recognise critical information that must be minuted
  • Learn tips and techniques to make minute-taking effective and easy
  • Develop an ‘on-the-spot’ minute template for those unexpected minute-taking tasks
  • Gain experience in minute-taking through participation in exercises

Benefits to you

  • Apply new knowledge to improve the quality the minutes you are taking
  • Understand what is required of minute-taking, what to leave in and what to leave out
  • Less stress when you are called on to take minutes

Benefits to your organisation

  • Improved operation of committees
  • Documentation better represents the deliberations and decisions of the committee