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RightClick is back for its fourth year! Designed to showcase the impact of new technology in the work place and how it has been adopted across government.

Emerging technology offers each of us exciting opportunities to enrich our work and home lives. However, organisations are finding it increasingly challenging to keep up with these new trends.

Technology is a tool for an end. Organisations need to be clear on their goals and select technologies that will best meet them, not select technologies and adjust their goals to suit. RightClick 2012 will showcase examples of both the public and private sector embracing the challenge and opportunities technology has provided. Presenters will explore how they have achieved their corporate goals with the appropriate technology.

Topics Include

  • Service in the age of the digital citizen
  • Information Systems Audit Report
  • Database design for longevity
  • Harnessing technology to enhance the citizen experience
  • Big Data: harnessing big data to achieve unprecedented insights for service
    improvement and policy development

Hear From

The Shiny New Thing: Why We’re Attracted to the Latest and Greatest
Craig Thomler
Managing Director
Delib Australia
Read Bio

Read our interview with Craig on Social Media and Australian Governments

Service in the Age of the Digital Citizen
Joint Presentation
Tracey Gosling
Director of State Government Sector
Australia Post
Read Bio

Brady Jacobsen
General Manager, Direct Channels
Australia Post
Read Bio

File Type Not Found: Locking Your Data Up In Databases
Meg Travers
Digital Archive Support Manager
State Records Office of WA
Read Bio


Agencies Online: Lessons To Be Learned
Colin Murphy
Auditor General
Office of the Auditor General
Read Bio

Big Data: Creating Unparalleled Insights to Improve Service and Policy
David Merceron
Executive Dierctor
Ernst & Young Australia
Read Bio


Digital Revolution: Books to Bytes
Peter  Edwards
Client Services Team Leader
State Library of Western Australia
Read Bio

Who Should Attend & Why?

  • Senior Executives who need to know more about optimising the use technology to meet their business needs.
  • Communicators and marketers who want to learn about improving the citizen and or customer service experience.
  • Anyone wanting to implemet effective online engagement strategies.
  • IT professionals wishing to hear examples of successful technology application in a wide range of organisations.