Deliverology - The science of delivering results for citizens

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Across the globe jurisdictions from the United Kingdom to the Bahamas and Indonesia have adopted the concept of ‘Deliverology’ as means of improving their implementation of government policy.

This session is your first opportunity as an IPAA WA member to learn of the roll-out here in Western Australia.

Continuing our proud history of bringing you leading thinkers and practitioners from beyond our borders, Anna Needs, a Director at the NSW Premier’s Implementation Unit is our guest and keynote speaker.

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Anna Needs - Deliverology in NSW


Anna Needs
Director, Premier’s Implementation Unit
Department of Premier and Cabinet (NSW)

Emily Roper
A/Deputy Director-General 
Department of the Premier and Cabinet (W.A.)

Special Presentation

Pre-Recorded Video Presentation Created Exclusively for This Session

Sir Michael Barber 
Chairman and Founder
Delivery Associates

Sir Michael Barber is the Chairman and founder of Delivery Associates. He is the world’s leading authority on Deliverology®, having created the first Government Delivery Unit in the UK. 

Michael served as Head of the Prime Minister’s Delivery Unit for the Tony Blair administration and has since then worked on public service delivery in over 50 countries.

He has authored several books including ‘How to Run a Government’, 'Instruction to Deliver' and 'Deliverology 101’.
Bio taken from