COVID-19 Update:

We are monitoring the COVID-19 government advice and will update our services accordingly. At the moment, please note the following:

• all of our public training will run as per their original scheduled delivery mode (this may be face-to-face or online depending on the program date), and following all government regulations
• some of our in-agency programs will run as scheduled, but some have been postponed. If your organisation has booked an in-agency program with us that you are scheduled to attend, please contact them directly to find out if your program has been postponed
• our physical offices are open and staffed.

We will continue to monitor the health advice from Government, and we will keep you informed of any changes to our program.

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• Public Service Training
• In-Agency Programs
• Leadership Programs
• Recommended Series
• Policy in Practice

Recommended Series

Several of our Public Service Training courses can work best when attended as a series:

Communication Skills

1. Writing Skills for Government
2. Writing Ministerial Letters and Briefings
3. Advanced Writing Skills

Government & Policy

1. Introduction to Policy Work
2. Writing Policy Documents
3. Policy Evaluation

Leadership & Management

1. Leadership: What Every New and Experienced Manager Needs to Know
2. Hard Conversations: Effective Feedback in Performance Management
3. Coaching Style of Leadership
4. Influencing Without the Power Card
5. Building and Leading High Performance Teams
6. Change Management for Team Leaders

Monitoring & Evaluation

1. Introduction to Monitoring and Evaluation
2. Introduction to Program Logic