Learn how to write in a way which is clear and concise and puts your reader first, is streamlined, and structured for maximum readability and impact. Leave with an increased ability to work independently, increased confidence in writing and editing skills, and increased productivity in all aspects of work that involve writing.
Gain a sound understanding of the role, purposes and types of ministerial letters and briefings you may be asked to write, and the different requirements and approaches required for success in each of these quite different writing tasks.
Learn to recognise critical information that must be minuted, and learn tips and techniques to make minute-taking effective and easy.
Learn how to organise, structure and deliver a presentation that achieves its purpose. Improve your ability to influence an audience and guide it towards understanding and accepting the presentation’s purpose
Overcome discomfort in negotiation scenarios by assessing your negotiation skills and personal negotiation style, and come away with a plan for an actual negotiation you are wanting to undertake
Develop your skills as an effective executive writer, and leave this course with the ability to write less but be understood more. Learn how to write in a way that gets to the point swiftly and succinctly and include more influential arguments in your writing.
Master and simplify the annual reporting process. Learn to meet standards, employ best practices, and complete reports confidently.
Gain the skills to identify, manage, and nurture stakeholder relationships, and learn to develop engagement plans and master management techniques for positive stakeholder engagement outcomes.
Master editing and proofreading techniques to refine your own and others’ text, ensuring clear, professional, and error-free documents that are accurate, consistent, and easy to read
This course focuses on how communications and interpersonal skills in the workplace may be improved and enhanced by exploring the six roles everyone plays as communicators.