IPAA WA Public Service Training will develop the knowledge, skills, and capabilities that you need now and into the future.
We work closely with the public sector to ensure our programs are up-to-date with current and emerging public sector needs and trends. Public Service Training suite includes over 50 public high quality training courses and workshops, catering to a range of areas and levels.
Based on a 10-year meta-analysis of high performing teams research, fundamental framework in this workshop will help you to harness your team’s unique talents to achieve organisational success though clarity, cohesion, and accountability.
Unleash the potential of stories through the Most Significant Change (MSC) technique. Use the MSC technique to capture and convey profound social outcomes and empower your organisation with transformative narratives.
Develop a tailored career plan. Whether it’s a fresh start or a new path, develop a strategic plan, discover self-assessment insights, and proactively manage your career
Uncover the secrets to successful change management, develop a tailored change processes which effectively engages stakeholders, and lead change in your organisation with confidence.
Through two effective coaching approaches, this course will elevate your leadership by mastering coaching skills that boost team commitment and motivation, and develop competency in your team.
Learn to lead collaboratively, fostering autonomy, accountability, and agility. Gain the right skills and strategies for today’s interconnected work environment, promoting teamwork, adaptability, and empowerment
Gain crucial insights into contract management principles. Elevate your contract management skills and enhance your clarity in contractual responsibilities.
Grow your cultural intelligence, learn how to adapt your behaviour to improve relationships across 10 cultural dimensions, and ultimately, work more optimally cross culturally.
Learn to handle workplace transitions. Gain insights into change definitions, readiness assessment, and emotional intelligence application, and develop strategies for managing responses to change.
Understand the critical mindsets of the inclusive leader to leverage the diverse talents that reside within your team. Build a sense of engagement and commitment amongst your team members, and create a harmonious work environment where all people are valued and respected.
Learn how to build a cohesive business case with an appropriate level of justification and supporting data, and understand how to target your business case to its intended audience with appropriate information, structure and format.
This course focuses on how communications and interpersonal skills in the workplace may be improved and enhanced by exploring the six roles everyone plays as communicators.
Equip yourself with an understanding of the critical resilience factors that enable successful navigation through change and disruption. You will gain and share practical strategies to maintain your wellbeing and productive focus in these challenging times.
Master the art of effective communication and acquire essential skills to convey ideas clearly, engage your audience, and foster productive and clear interactions.
Gain the skills to identify, manage, and nurture stakeholder relationships, and learn to develop engagement plans and master management techniques for positive stakeholder engagement outcomes.
Learn how to define your own unique brand of leadership style which focuses on how to leverage your strengths in an authentic way, and develop an action plan for embedding it into your workplace.
Develop your skills as an effective executive writer, and leave this course with the ability to write less but be understood more. Learn how to write in a way that gets to the point swiftly and succinctly and include more influential arguments in your writing.
Better understand how to work more inclusively with LGBTIQA+ community members and co-workers, as well as the ethical and legal obligations around LGBTIQA+ inclusion in the workplace.
Learn the basic project management process, and better understand how to scope projects for business cases and project plans and ways in which your projects can be monitored, controlled, and improved.
Learn how to write about complex information in a clear, concise, informative and more easily-read way, and gain more confidence in your ability to write good reports that are valued by your organisation.
Broaden your understanding of Aboriginal English, language variation, dialect development, cross-cultural communication and two-way bidialectal communication.
Learn how to build the critical conditions for improved influencing, understand how to evaluate any influencing challenge and understand your influencing gaps. Come away with a bank of strategies to improve your leadership effectiveness regardless of your position within the organisation.
Understand key monitoring and evaluation concepts and terminology including how monitoring and evaluation fits with the program cycle, the role of key evaluation questions, and what is included in a monitoring and evaluation plan.
Learn about the policy making process, the phases in policy development, implementation and evaluation, and a stronger theoretical understanding of the underpinnings of public policy work.
Explore the application of procedural fairness in staff behaviour investigations, including addressing rights and responsibilities of investigators, managers, and HR professionals.
Learn the latest tools and techniques for public sector job applications and interviews and discover the qualities agencies seek in candidates to enhance your job selection process.
Gain a comprehensive understanding of strategies for leading a team successfully, including a framework to help you understand how and when to apply different leadership styles. Come away with a range of strategies and practical tools to implement immediately in your workplace.
Learn a proactive approach to recognise and support team members facing mental health challenges which leads to improved performance, safety, and employee engagement.
This workshop is all about helping you get the most out of yourself by understanding how to work smarter not harder. You will learn how to juggle priorities by making good decisions regarding where to invest your energy and effort, and better understand how to increase productivity and work output.
Overcome discomfort in negotiation scenarios by assessing your negotiation skills and personal negotiation style, and come away with a plan for an actual negotiation you are wanting to undertake
This workshop will help you understand what you need to focus on to enable high-performance and ensure accountability in this challenging and dynamic environment
Focus on integrating evaluation into the policy development cycle. Learn more about contemporary evaluation concepts, various evaluation forms, planning steps, common pitfalls, and developing evaluation briefs
Learn how to organise, structure and deliver a presentation that achieves its purpose. Improve your ability to influence an audience and guide it towards understanding and accepting the presentation’s purpose
Discover new strategies to confidently and proactively resolve workplace conflicts. Better understand your own conflict management preferences, learn how to manage interpersonal dynamics, and come away with strategies to proactive approaches to resolve conflict.
This workshop will give you a set of tools, techniques and ideas to guide you forward with your project. Leave with actions that can be readily applied to your workplace project and increase its chances of success.
Self-paced, online course to assist you in making better professional and personal decisions immediately, maximising the likelihood of achieving the outcome that you want
Come away with frameworks, concepts and best practices to help you avoid some of the common pitfalls of the transition from an individual contributor to a team leader. Develop a range of skills to support the transition and help you to identify a balanced approach to the role of leader, and gain greater awareness, confidence and knowledge of best practices involved in leadership.
It’s been a long time coming but the new work health and safety laws have finally arrived for WA. Where have the changes come from? What difference does the new laws make to you and your workplace? This course will review the key changes and see how they relate to the public sector. You will leave with the ability to describe the key features of the new WHS legislation and explain how the legislative changes relate to your workplace.
This workshop is designed to raise awareness and understanding of why professionalism in the public sector an important and contemporary topic of conversation and what it means to be professional in the public sector.
The course will provide you with a sound understanding of the role, purposes and types of ministerial letters and briefings you may be asked to write. You will gain a good understanding of the different requirements and approaches required for success in each of these quite different writing tasks and be able to apply your knowledge in the workplace.
This course introduces you to ministerial correspondence and briefings, parliamentary questions, annual reporting and other writing outputs. You will receive a comprehensive overview of the key principles, techniques and skills required to produce effective and quality writing in the government setting. Through a series of practical exercises, you will be able to put your skills and insights into practice and you will gain the confidence.
Learn how to write in a way which is clear and concise and puts your reader first, is streamlined, and structured for maximum readability and impact. Leave with an increased ability to work independently, increased confidence in writing and editing skills, and increased productivity in all aspects of work that involve writing.