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IPAA WA Public Service Training will develop the knowledge, skills, and capabilities that you need now and into the future.

We work closely with the public sector to ensure our programs are up-to-date with current and emerging public sector needs and trends. Public Service Training suite includes over 50 public high quality training courses and workshops, catering to a range of areas and levels.

Advanced Strategic Planning

Advanced Strategic Planning

Acquire proficiency in strategic planning, unlock success for your organisation and learn more about strategic planning.

Agile Leadership for Changing Times

Agile Leadership for Changing Times

Gain the contemporary skills to manage organisational change, build cultures of innovation and resilience, support and motivate staff, and lead new ways of working in a rapidly changing world.

Building and Leading High Performance Teams

Building and Leading High Performance Teams

Based on a 10-year meta-analysis of high performing teams research, fundamental framework in this workshop will help you to harness your team’s unique talents to achieve organisational success though clarity, cohesion, and accountability.

Change Management for Team Leaders

Change Management for Team Leaders

Uncover the secrets to successful change management, develop a tailored change processes which effectively engages stakeholders, and lead change in your organisation with confidence.

Coaching Style of Leadership

Coaching Style of Leadership

Through two effective coaching approaches, this course will elevate your leadership by mastering coaching skills that boost team commitment and motivation, and develop competency in your team.

Creative minds, Creative futures

Creative minds, Creative futures

Explore the creative process through four distinct phases and come away confident to take creative risks and share your ideas.

Culture Matters

Culture Matters

Learn how to include culture when you plan and deliver service, and develop strategies and techniques for intercultural communication

Dealing with Change in the Workplace

Dealing with Change in the Workplace

Learn to handle workplace transitions. Gain insights into change definitions, readiness assessment, and emotional intelligence application, and develop strategies for managing responses to change.

Develop your Inclusive Leadership Mindset

Develop your Inclusive Leadership Mindset

Understand the critical mindsets of the inclusive leader to leverage the diverse talents that reside within your team. Build a sense of engagement and commitment amongst your team members, and create a harmonious work environment where all people are valued and respected.

Developing a Sound Business Case

Developing a Sound Business Case

Learn how to build a cohesive business case with an appropriate level of justification and supporting data, and understand how to target your business case to its intended audience with appropriate information, structure and format.

Developing Resilience

Developing Resilience

Equip yourself with an understanding of the critical resilience factors that enable successful navigation through change and disruption. You will gain and share practical strategies to maintain your wellbeing and productive focus in these challenging times.

Excellence in Annual Reporting

Excellence in Annual Reporting

Master and simplify the annual reporting process. Learn to meet standards, employ best practices, and complete reports confidently.

Executive Writing Skills

Executive Writing Skills

Develop your skills as an effective executive writer, and leave this course with the ability to write less but be understood more. Learn how to write in a way that gets to the point swiftly and succinctly and include more influential arguments in your writing.

Getting Started in Project Management

Getting Started in Project Management

Learn the basic project management process, and better understand how to scope projects for business cases and project plans and ways in which your projects can be monitored, controlled, and improved.

How to Develop Good Report Writing Skills

How to Develop Good Report Writing Skills

Learn how to write about complex information in a clear, concise, informative and more easily-read way, and gain more confidence in your ability to write good reports that are valued by your organisation.

Intelligent Influence

Intelligent Influence

Learn how to build the critical conditions for improved influencing, understand how to evaluate any influencing challenge and understand your influencing gaps. Come away with a bank of strategies to improve your leadership effectiveness regardless of your position within the organisation.

Introduction to Monitoring and Evaluation

Introduction to Monitoring and Evaluation

Understand key monitoring and evaluation concepts and terminology including how monitoring and evaluation fits with the program cycle, the role of key evaluation questions, and what is included in a monitoring and evaluation plan.

Introduction to Policy Work

Introduction to Policy Work

Learn about the policy making process, the phases in policy development, implementation and evaluation, and a stronger theoretical understanding of the underpinnings of public policy work.

Introduction to Program Logic

Introduction to Program Logic

Learn the program logic concept and the step-by-step process for creating a logic model, and how program logic can be used for planning and for monitoring and evaluation.

Introduction to Risk Appetite

Introduction to Risk Appetite

Learn to craft impactful Risk Appetite Statements, aligning with international best practices for better decision-making.

Introduction to Risk Management

Introduction to Risk Management

Learn the fundamentals of risk management, how to apply it to your department, and boost your confidence around risk management terminology and concepts

Introduction to Strategic Planning

Introduction to Strategic Planning

Learn more about strategic planning principles and processes, and enhance your understanding of its importance and value within your organisation

Leadership: What Every New and Experienced Manager Needs to Know

Leadership: What Every New and Experienced Manager Needs to Know

Gain a comprehensive understanding of strategies for leading a team successfully, including a framework to help you understand how and when to apply different leadership styles. Come away with a range of strategies and practical tools to implement immediately in your workplace.

Leading Mental Health and Resilient Teams

Leading Mental Health and Resilient Teams

Learn a proactive approach to recognise and support team members facing mental health challenges which leads to improved performance, safety, and employee engagement.

Leading Through Change and Uncertainty

Leading Through Change and Uncertainty

Get involved into the complexities of modern change, and gain tools to facilitate swift and constructive adaptation within your team and organisation.

Managing Priorities: Improving Workflow and Productivity

Managing Priorities: Improving Workflow and Productivity

This workshop is all about helping you get the most out of yourself by understanding how to work smarter not harder. You will learn how to juggle priorities by making good decisions regarding where to invest your energy and effort, and better understand how to increase productivity and work output.

Negotiating with Confidence

Negotiating with Confidence

Overcome discomfort in negotiation scenarios by assessing your negotiation skills and personal negotiation style, and come away with a plan for an actual negotiation you are wanting to undertake

Policy Evaluation

Policy Evaluation

Focus on integrating evaluation into the policy development cycle. Learn more about contemporary evaluation concepts, various evaluation forms, planning steps, common pitfalls, and developing evaluation briefs

Presenting with Confidence

Presenting with Confidence

Learn how to organise, structure and deliver a presentation that achieves its purpose. Improve your ability to influence an audience and guide it towards understanding and accepting the presentation’s purpose

Proactive Conflict Management

Proactive Conflict Management

Discover new strategies to confidently and proactively resolve workplace conflicts. Better understand your own conflict management preferences, learn how to manage interpersonal dynamics, and come away with strategies to proactive approaches to resolve conflict.

Project in Progress: Next Steps in Project Management

Project in Progress: Next Steps in Project Management

This workshop will give you a set of tools, techniques and ideas to guide you forward with your project. Leave with actions that can be readily applied to your workplace project and increase its chances of success.

Read at Speed

Read at Speed

Learn to significantly increase your reading speed, while also improving your comprehension and memory of what you have read.

Skilled Minute Taking

Skilled Minute Taking

Learn to recognise critical information that must be minuted, and learn tips and techniques to make minute-taking effective and easy.

Subject Matter Expert to Manager

Subject Matter Expert to Manager

Come away with frameworks, concepts and best practices to help you avoid some of the common pitfalls of the transition from an individual contributor to a team leader. Develop a range of skills to support the transition and help you to identify a balanced approach to the role of leader, and gain greater awareness, confidence and knowledge of best practices involved in leadership.

Understanding the WHS Legislation

Understanding the WHS Legislation

It’s been a long time coming but the new work health and safety laws have finally arrived for WA. Where have the changes come from? What difference does the new laws make to you and your workplace? This course will review the key changes and see how they relate to the public sector. You will leave with the ability to describe the key features of the new WHS legislation and explain how the legislative changes relate to your workplace.

Writing Ministerial Letters and Briefings

Writing Ministerial Letters and Briefings

Gain a sound understanding of the role, purposes and types of ministerial letters and briefings you may be asked to write, and the different requirements and approaches required for success in each of these quite different writing tasks.

Writing Policy Documents

Writing Policy Documents

Develop the necessary knowledge and skills required to produce effective, high quality policy documents.

Writing Skills for Government

Writing Skills for Government

This course introduces you to ministerial correspondence and briefings, parliamentary questions, annual reporting and other writing outputs. You will receive a comprehensive overview of the key principles, techniques and skills required to produce effective and quality writing in the government setting. Through a series of practical exercises, you will gain the confidence to put your skills and insights into practice.

Writing With Style: The Power of Plain English

Writing With Style: The Power of Plain English

Learn how to write in a way which is clear and concise and puts your reader first, is streamlined, and structured for maximum readability and impact. Leave with an increased ability to work independently, increased confidence in writing and editing skills, and increased productivity in all aspects of work that involve writing.

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