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Leading Mental Health and Resilient Teams

Leading Mental Health and Resilient Teams

Learn a proactive approach to recognise and support team members facing mental health challenges which leads to improved performance, safety, and employee engagement.


The work of a modern-day leader is challenging and complex at the best of times. However, when a team member is struggling to manage the impact of poor mental health and wellbeing, things can rapidly deteriorate affecting performance, safety, attendance, and engagement.  In today’s leadership environment, it is no longer acceptable to simply dismiss these as “personal problems” or hope that they simply “resolve with time”. Today’s leaders need to be proactive, empathic, and approachable. They need to possess the skills to recognise their team member is struggling, respond with a caring and empathic approach and refer for professional support. Additionally, forward-thinking leaders need to prepare their teams for tomorrows challenges by building resilient team members who proactively confront challenges, engage support, and confidently work through the problem building capability and developing competence as they go.

This workshop has been designed to support leaders to understand their role addressing psychological impacts in the workplace and prepare their teams for future challenges.

Leaders will be introduced to key models to understand determinants of mental wellbeing and resilience and will also be provided with a simple framework for engaging in critical conversations to address mental health concerns in the workplace. Each participant will be able to clearly identify and commit to key strategies that will make a difference in their own lives, both at work and at home. Participants will also be able to identify strategies for building resilience in the members of their team and to support them in moving forward confidently in difficult times.

Course Content

  • Introduction to the Mental Health Continuum model,
  • Factors contributing to mental wellbeing outcomes at work,
  • Overview of the TLC Solutions 5C Mental Wellbeing Conversation,
  • Understand the fundamentals of resilience,
  • Identify the six pillars of resilience and associated strategies and actions to put into practice.

Course Outcomes

By the end of this course attendees should be able to:

  • Understand the risk and protective factors impacting mental wellbeing at work.
  • Identify the signs a team member may be struggling with a mental wellbeing concern.
  • Confidently plan and conduct a 5C Wellbeing Conversation.
  • Understand the 6 Pillars of resilience and identify critical strategies for self and others.

Benefits to your organisation

  • Proactive management of Wellbeing concerns,
  • Identification and management of critical wellbeing factors,
  • Fewer wellbeing-related absences and associated costs,
  • Employees who proactively and effectively confront issues and challenges in their personal and professional lives,
  • Improved communication and relationships with and between team members,
  • Improve problem solving capability.

Benefits to the individual

  • Greater awareness of factors that positively and negatively impact mental wellbeing in the workplace,
  • Less disruption caused by mental wellbeing concerns,
  • Confidence in managing wellbeing concerns,
  • More resilient team members.
The course provided me with some good information to assist with a difficult situation I am handling at work.

Leading Mental Health and Resilient Teams

Date/s, Time & Venue

24 Apr 2024
9:00am - 4:30pm
Face-to-face (Perth CBD)

Career Stage

Leadership , Managers , Team Members


Leadership & Management

Class Size

Maximum 20



Prices exclude GST and are subject to change

Individual Member
Corporate Member
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