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This series is developed in collaboration with EY

The Series

This Community of Practice (CoP) is dedicated to discussing and collaborating on the issues of most importance to you as members. This CoP is established to bring together Chief Information Officers (CIO) from all levels of government and the NFP sector to enable ongoing collaboration and shared problem solving. Regular in person sessions will be convened throughout the year around topics as determined by suggestions and feedback.

Most recent session

22 Aug 2024 | The implications of AI for public service organisations

2023 and early 2024 have been full of hype about generative artificial intelligence. Much has been made about its potentially transformative power across the public sector.

What has AI delivered in practical terms?

How much remains pure speculation?

We step back from the buzz and reflect on the implications for innovation, risk, governance, procurement, productivity, public trust and citizen outcomes.

This Executive Briefing reflected on the last 12-months and the reality of artificial intelligence (AI) and automation against the hype. It focused especially on the public service and related organisations.

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