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IPAA WA public service training will develop the knowledge, skills, and capabilities that you need now and into the future. We work closely with the public sector to ensure our high quality training courses and workshops are up-to-date with current and emerging public sector needs and trends.

Find your IPAA WA Training Program below

  • All
  • Business & Finance
  • Communication Skills
  • Diversity & Inclusion
  • Government & Policy
  • Leadership & Management
  • Monitoring & Evaluation
  • Personal Development
  • Project Management

Accountability: Building a Performance Culture

Gain the right skills and confidence to drive change, foster growth, and inspire high-performing teams.

Administrative Support for Committees

Enhance your support role in effective minute-taking, governance frameworks, and administrative skills.

Advanced Strategic Planning

Acquire proficiency in strategic planning, unlock success for your organisation and learn more about strategic planning.

Brushing Up On Your Grammar and Punctuation

Enhance your writing proficiency, improve your grammar and punctuation skills, and ensure your written communication is a clear and effective

Building and Leading High Performance Teams

Based on a 10-year meta-analysis of high performing teams research, fundamental framework in this workshop will help you to harness your team’s unique talents to achieve organisational success though clarity, cohesion, and accountability.

Capturing Social Outcomes: The Most Significant Change Technique

Unleash the potential of stories through the Most Significant Change (MSC) technique. Use the MSC technique to capture and convey profound social outcomes and empower your organisation with transformative narratives.

Career Planning – Crafting Your Unique Story

Develop a tailored career plan. Whether it’s a fresh start or a new path, develop a strategic plan, discover self-assessment insights, and proactively manage your career

Change Management for Team Leaders

Uncover the secrets to successful change management, develop a tailored change processes which effectively engages stakeholders, and lead change in your organisation with confidence.

Coaching Style of Leadership

Through two effective coaching approaches, this course will elevate your leadership by mastering coaching skills that boost team commitment and motivation, and develop competency in your team.

Collaborative Leadership: Create a Culture to Empower Employees

Learn to lead collaboratively, fostering autonomy, accountability, and agility. Gain the right skills and strategies for today’s interconnected work environment, promoting teamwork, adaptability, and empowerment

Contract Management Fundamentals for Government

Gain crucial insights into contract management principles. Elevate your contract management skills and enhance your clarity in contractual responsibilities.

Creative minds, Creative futures

Explore the creative process through four distinct phases and come away confident to take creative risks and share your ideas.

Cultivating Diversity and Inclusion in the Public Sector

Grow your cultural intelligence, learn how to adapt your behaviour to improve relationships across 10 cultural dimensions, and ultimately, work more optimally cross culturally.

Culture Matters

Learn how to include culture when you plan and deliver service, and develop strategies and techniques for intercultural communication

Dealing with Change in the Workplace

Learn to handle workplace transitions. Gain insights into change definitions, readiness assessment, and emotional intelligence application, and develop strategies for managing responses to change.

Develop your Inclusive Leadership Mindset

Understand the critical mindsets of the inclusive leader to leverage the diverse talents that reside within your team. Build a sense of engagement and commitment amongst your team members, and create a harmonious work environment where all people are valued and respected.

Developing a Sound Business Case

Learn how to build a cohesive business case with an appropriate level of justification and supporting data, and understand how to target your business case to its intended audience with appropriate information, structure and format.

Developing Good Workplace Communication and Interpersonal Skills

This course focuses on how communications and interpersonal skills in the workplace may be improved and enhanced by exploring the six roles everyone plays as communicators.

Developing Resilience

Equip yourself with an understanding of the critical resilience factors that enable successful navigation through change and disruption. You will gain and share practical strategies to maintain your wellbeing and productive focus in these challenging times.

Editing and Proofreading Skills for Government

Master the art of effective communication and acquire essential skills to convey ideas clearly, engage your audience, and foster productive and clear interactions.

Effective Stakeholder Engagement Within the Public Sector

Gain the skills to identify, manage, and nurture stakeholder relationships, and learn to develop engagement plans and master management techniques for positive stakeholder engagement outcomes.

Empowering Women for Leadership in the Public Sector

Learn how to define your own unique brand of leadership style which focuses on how to leverage your strengths in an authentic way, and develop an action plan for embedding it into your workplace.

Excellence in Annual Reporting

Master and simplify the annual reporting process. Learn to meet standards, employ best practices, and complete reports confidently.

Executive Writing Skills

Develop your skills as an effective executive writer, and leave this course with the ability to write less but be understood more. Learn how to write in a way that gets to the point swiftly and succinctly and include more influential arguments in your writing.

Gender and Sexual Diversity Competency in the Public Sector

Better understand how to work more inclusively with LGBTIQA+ community members and co-workers, as well as the ethical and legal obligations around LGBTIQA+ inclusion in the workplace.

Getting Started in Project Management

Learn the basic project management process, and better understand how to scope projects for business cases and project plans and ways in which your projects can be monitored, controlled, and improved.

How to Develop Good Report Writing Skills

Learn how to write about complex information in a clear, concise, informative and more easily-read way, and gain more confidence in your ability to write good reports that are valued by your organisation.

Improving Aboriginal & Non-Aboriginal Intercultural Communication

Broaden your understanding of Aboriginal English, language variation, dialect development, cross-cultural communication and two-way bidialectal communication.

Intelligent Influence

Learn how to build the critical conditions for improved influencing, understand how to evaluate any influencing challenge and understand your influencing gaps. Come away with a bank of strategies to improve your leadership effectiveness regardless of your position within the organisation.

Introduction to Monitoring and Evaluation

Understand key monitoring and evaluation concepts and terminology including how monitoring and evaluation fits with the program cycle, the role of key evaluation questions, and what is included in a monitoring and evaluation plan.

Introduction to Policy Work

Learn about the policy making process, the phases in policy development, implementation and evaluation, and a stronger theoretical understanding of the underpinnings of public policy work.

Introduction to Program Logic

Learn the program logic concept and the step-by-step process for creating a logic model, and how program logic can be used for planning and for monitoring and evaluation.

Introduction to Risk Management

Learn the fundamentals of risk management, how to apply it to your department, and boost your confidence around risk management terminology and concepts

Introduction to Strategic Planning

Learn more about strategic planning principles and processes, and enhance your understanding of its importance and value within your organisation

Investigations and Procedural Fairness: Your Rights & Obligations

Explore the application of procedural fairness in staff behaviour investigations, including addressing rights and responsibilities of investigators, managers, and HR professionals.

Job Application and Interview Skills for the Public Sector

Learn the latest tools and techniques for public sector job applications and interviews and discover the qualities agencies seek in candidates to enhance your job selection process.

Leadership: What Every New and Experienced Manager Needs to Know

Gain a comprehensive understanding of strategies for leading a team successfully, including a framework to help you understand how and when to apply different leadership styles. Come away with a range of strategies and practical tools to implement immediately in your workplace.

Leading Mental Health and Resilient Teams

Learn a proactive approach to recognise and support team members facing mental health challenges which leads to improved performance, safety, and employee engagement.

Leading Through Change and Uncertainty

Get involved into the complexities of modern change, and gain tools to facilitate swift and constructive adaptation within your team and organisation.

Managing Priorities: Improving Workflow and Productivity

This workshop is all about helping you get the most out of yourself by understanding how to work smarter not harder. You will learn how to juggle priorities by making good decisions regarding where to invest your energy and effort, and better understand how to increase productivity and work output.

Negotiating with Confidence

Overcome discomfort in negotiation scenarios by assessing your negotiation skills and personal negotiation style, and come away with a plan for an actual negotiation you are wanting to undertake

Optimising Performance Through Hard Conversations

This workshop will help you understand what you need to focus on to enable high-performance and ensure accountability in this challenging and dynamic environment

Policy Evaluation

Focus on integrating evaluation into the policy development cycle. Learn more about contemporary evaluation concepts, various evaluation forms, planning steps, common pitfalls, and developing evaluation briefs

Presenting to Influence and Persuade with Confidence

Learn how to organise, structure and deliver a presentation that achieves its purpose. Improve your ability to influence an audience and guide it towards understanding and accepting the presentation’s purpose

Proactive Conflict Management

Discover new strategies to confidently and proactively resolve workplace conflicts. Better understand your own conflict management preferences, learn how to manage interpersonal dynamics, and come away with strategies to proactive approaches to resolve conflict.

Project in Progress: Next Steps in Project Management

This workshop will give you a set of tools, techniques and ideas to guide you forward with your project. Leave with actions that can be readily applied to your workplace project and increase its chances of success.

Read at Speed

Learn to significantly increase your reading speed, while also improving your comprehension and memory of what you have read.

Skilled Minute Taking

Learn to recognise critical information that must be minuted, and learn tips and techniques to make minute-taking effective and easy.

Strategic Decision-Making for the WA Public Sector Professional

Self-paced, online course to assist you in making better professional and personal decisions immediately, maximising the likelihood of achieving the outcome that you want

Subject Matter Expert to Manager

Come away with frameworks, concepts and best practices to help you avoid some of the common pitfalls of the transition from an individual contributor to a team leader. Develop a range of skills to support the transition and help you to identify a balanced approach to the role of leader, and gain greater awareness, confidence and knowledge of best practices involved in leadership.

Understanding the WHS Legislation

It’s been a long time coming but the new work health and safety laws have finally arrived for WA. Where have the changes come from? What difference does the new laws make to you and your workplace? This course will review the key changes and see how they relate to the public sector. You will leave with the ability to describe the key features of the new WHS legislation and explain how the legislative changes relate to your workplace.

Upholding Professionalism

This workshop is designed to raise awareness and understanding of why professionalism in the public sector an important and contemporary topic of conversation and what it means to be professional in the public sector. 

Writing Ministerial Letters and Briefings

The course will provide you with a sound understanding of the role, purposes and types of ministerial letters and briefings you may be asked to write. You will gain a good understanding of the different requirements and approaches required for success in each of these quite different writing tasks and be able to apply your knowledge in the workplace.

Writing Policy Documents

Develop the necessary knowledge and skills required to produce effective, high quality policy documents.

Writing Skills for Government

This course introduces you to ministerial correspondence and briefings, parliamentary questions, annual reporting and other writing outputs. You will receive a comprehensive overview of the key principles, techniques and skills required to produce effective and quality writing in the government setting. Through a series of practical exercises, you will be able to put your skills and insights into practice and you will gain the confidence.

Writing With Style: The Power of Plain English

Learn how to write in a way which is clear and concise and puts your reader first, is streamlined, and structured for maximum readability and impact. Leave with an increased ability to work independently, increased confidence in writing and editing skills, and increased productivity in all aspects of work that involve writing.

  • All
  • Leadership
  • Managers
  • New Recruits/Graduates
  • Team Members

Accountability: Building a Performance Culture

Gain the right skills and confidence to drive change, foster growth, and inspire high-performing teams.

Administrative Support for Committees

Enhance your support role in effective minute-taking, governance frameworks, and administrative skills.

Advanced Strategic Planning

Acquire proficiency in strategic planning, unlock success for your organisation and learn more about strategic planning.

Brushing Up On Your Grammar and Punctuation

Enhance your writing proficiency, improve your grammar and punctuation skills, and ensure your written communication is a clear and effective

Building and Leading High Performance Teams

Based on a 10-year meta-analysis of high performing teams research, fundamental framework in this workshop will help you to harness your team’s unique talents to achieve organisational success though clarity, cohesion, and accountability.

Capturing Social Outcomes: The Most Significant Change Technique

Unleash the potential of stories through the Most Significant Change (MSC) technique. Use the MSC technique to capture and convey profound social outcomes and empower your organisation with transformative narratives.

Career Planning – Crafting Your Unique Story

Develop a tailored career plan. Whether it’s a fresh start or a new path, develop a strategic plan, discover self-assessment insights, and proactively manage your career

Change Management for Team Leaders

Uncover the secrets to successful change management, develop a tailored change processes which effectively engages stakeholders, and lead change in your organisation with confidence.

Coaching Style of Leadership

Through two effective coaching approaches, this course will elevate your leadership by mastering coaching skills that boost team commitment and motivation, and develop competency in your team.

Collaborative Leadership: Create a Culture to Empower Employees

Learn to lead collaboratively, fostering autonomy, accountability, and agility. Gain the right skills and strategies for today’s interconnected work environment, promoting teamwork, adaptability, and empowerment

Contract Management Fundamentals for Government

Gain crucial insights into contract management principles. Elevate your contract management skills and enhance your clarity in contractual responsibilities.

Creative minds, Creative futures

Explore the creative process through four distinct phases and come away confident to take creative risks and share your ideas.

Cultivating Diversity and Inclusion in the Public Sector

Grow your cultural intelligence, learn how to adapt your behaviour to improve relationships across 10 cultural dimensions, and ultimately, work more optimally cross culturally.

Culture Matters

Learn how to include culture when you plan and deliver service, and develop strategies and techniques for intercultural communication

Dealing with Change in the Workplace

Learn to handle workplace transitions. Gain insights into change definitions, readiness assessment, and emotional intelligence application, and develop strategies for managing responses to change.

Develop your Inclusive Leadership Mindset

Understand the critical mindsets of the inclusive leader to leverage the diverse talents that reside within your team. Build a sense of engagement and commitment amongst your team members, and create a harmonious work environment where all people are valued and respected.

Developing a Sound Business Case

Learn how to build a cohesive business case with an appropriate level of justification and supporting data, and understand how to target your business case to its intended audience with appropriate information, structure and format.

Developing Good Workplace Communication and Interpersonal Skills

This course focuses on how communications and interpersonal skills in the workplace may be improved and enhanced by exploring the six roles everyone plays as communicators.

Developing Resilience

Equip yourself with an understanding of the critical resilience factors that enable successful navigation through change and disruption. You will gain and share practical strategies to maintain your wellbeing and productive focus in these challenging times.

Editing and Proofreading Skills for Government

Master the art of effective communication and acquire essential skills to convey ideas clearly, engage your audience, and foster productive and clear interactions.

Effective Stakeholder Engagement Within the Public Sector

Gain the skills to identify, manage, and nurture stakeholder relationships, and learn to develop engagement plans and master management techniques for positive stakeholder engagement outcomes.

Empowering Women for Leadership in the Public Sector

Learn how to define your own unique brand of leadership style which focuses on how to leverage your strengths in an authentic way, and develop an action plan for embedding it into your workplace.

Excellence in Annual Reporting

Master and simplify the annual reporting process. Learn to meet standards, employ best practices, and complete reports confidently.

Executive Writing Skills

Develop your skills as an effective executive writer, and leave this course with the ability to write less but be understood more. Learn how to write in a way that gets to the point swiftly and succinctly and include more influential arguments in your writing.

Gender and Sexual Diversity Competency in the Public Sector

Better understand how to work more inclusively with LGBTIQA+ community members and co-workers, as well as the ethical and legal obligations around LGBTIQA+ inclusion in the workplace.

Getting Started in Project Management

Learn the basic project management process, and better understand how to scope projects for business cases and project plans and ways in which your projects can be monitored, controlled, and improved.

How to Develop Good Report Writing Skills

Learn how to write about complex information in a clear, concise, informative and more easily-read way, and gain more confidence in your ability to write good reports that are valued by your organisation.

Improving Aboriginal & Non-Aboriginal Intercultural Communication

Broaden your understanding of Aboriginal English, language variation, dialect development, cross-cultural communication and two-way bidialectal communication.

Intelligent Influence

Learn how to build the critical conditions for improved influencing, understand how to evaluate any influencing challenge and understand your influencing gaps. Come away with a bank of strategies to improve your leadership effectiveness regardless of your position within the organisation.

Introduction to Monitoring and Evaluation

Understand key monitoring and evaluation concepts and terminology including how monitoring and evaluation fits with the program cycle, the role of key evaluation questions, and what is included in a monitoring and evaluation plan.

Introduction to Policy Work

Learn about the policy making process, the phases in policy development, implementation and evaluation, and a stronger theoretical understanding of the underpinnings of public policy work.

Introduction to Program Logic

Learn the program logic concept and the step-by-step process for creating a logic model, and how program logic can be used for planning and for monitoring and evaluation.

Introduction to Risk Management

Learn the fundamentals of risk management, how to apply it to your department, and boost your confidence around risk management terminology and concepts

Introduction to Strategic Planning

Learn more about strategic planning principles and processes, and enhance your understanding of its importance and value within your organisation

Investigations and Procedural Fairness: Your Rights & Obligations

Explore the application of procedural fairness in staff behaviour investigations, including addressing rights and responsibilities of investigators, managers, and HR professionals.

Job Application and Interview Skills for the Public Sector

Learn the latest tools and techniques for public sector job applications and interviews and discover the qualities agencies seek in candidates to enhance your job selection process.

Leadership: What Every New and Experienced Manager Needs to Know

Gain a comprehensive understanding of strategies for leading a team successfully, including a framework to help you understand how and when to apply different leadership styles. Come away with a range of strategies and practical tools to implement immediately in your workplace.

Leading Mental Health and Resilient Teams

Learn a proactive approach to recognise and support team members facing mental health challenges which leads to improved performance, safety, and employee engagement.

Leading Through Change and Uncertainty

Get involved into the complexities of modern change, and gain tools to facilitate swift and constructive adaptation within your team and organisation.

Managing Priorities: Improving Workflow and Productivity

This workshop is all about helping you get the most out of yourself by understanding how to work smarter not harder. You will learn how to juggle priorities by making good decisions regarding where to invest your energy and effort, and better understand how to increase productivity and work output.

Negotiating with Confidence

Overcome discomfort in negotiation scenarios by assessing your negotiation skills and personal negotiation style, and come away with a plan for an actual negotiation you are wanting to undertake

Optimising Performance Through Hard Conversations

This workshop will help you understand what you need to focus on to enable high-performance and ensure accountability in this challenging and dynamic environment

Policy Evaluation

Focus on integrating evaluation into the policy development cycle. Learn more about contemporary evaluation concepts, various evaluation forms, planning steps, common pitfalls, and developing evaluation briefs

Presenting to Influence and Persuade with Confidence

Learn how to organise, structure and deliver a presentation that achieves its purpose. Improve your ability to influence an audience and guide it towards understanding and accepting the presentation’s purpose

Proactive Conflict Management

Discover new strategies to confidently and proactively resolve workplace conflicts. Better understand your own conflict management preferences, learn how to manage interpersonal dynamics, and come away with strategies to proactive approaches to resolve conflict.

Project in Progress: Next Steps in Project Management

This workshop will give you a set of tools, techniques and ideas to guide you forward with your project. Leave with actions that can be readily applied to your workplace project and increase its chances of success.

Read at Speed

Learn to significantly increase your reading speed, while also improving your comprehension and memory of what you have read.

Skilled Minute Taking

Learn to recognise critical information that must be minuted, and learn tips and techniques to make minute-taking effective and easy.

Strategic Decision-Making for the WA Public Sector Professional

Self-paced, online course to assist you in making better professional and personal decisions immediately, maximising the likelihood of achieving the outcome that you want

Subject Matter Expert to Manager

Come away with frameworks, concepts and best practices to help you avoid some of the common pitfalls of the transition from an individual contributor to a team leader. Develop a range of skills to support the transition and help you to identify a balanced approach to the role of leader, and gain greater awareness, confidence and knowledge of best practices involved in leadership.

Understanding the WHS Legislation

It’s been a long time coming but the new work health and safety laws have finally arrived for WA. Where have the changes come from? What difference does the new laws make to you and your workplace? This course will review the key changes and see how they relate to the public sector. You will leave with the ability to describe the key features of the new WHS legislation and explain how the legislative changes relate to your workplace.

Upholding Professionalism

This workshop is designed to raise awareness and understanding of why professionalism in the public sector an important and contemporary topic of conversation and what it means to be professional in the public sector. 

Writing Ministerial Letters and Briefings

The course will provide you with a sound understanding of the role, purposes and types of ministerial letters and briefings you may be asked to write. You will gain a good understanding of the different requirements and approaches required for success in each of these quite different writing tasks and be able to apply your knowledge in the workplace.

Writing Policy Documents

Develop the necessary knowledge and skills required to produce effective, high quality policy documents.

Writing Skills for Government

This course introduces you to ministerial correspondence and briefings, parliamentary questions, annual reporting and other writing outputs. You will receive a comprehensive overview of the key principles, techniques and skills required to produce effective and quality writing in the government setting. Through a series of practical exercises, you will be able to put your skills and insights into practice and you will gain the confidence.

Writing With Style: The Power of Plain English

Learn how to write in a way which is clear and concise and puts your reader first, is streamlined, and structured for maximum readability and impact. Leave with an increased ability to work independently, increased confidence in writing and editing skills, and increased productivity in all aspects of work that involve writing.

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