IPAA WA’s first podcast considers whether the public service organisations and their service partners in Western Australia can look to ‘skills’ rather than the traditional ‘job’ construct to rapidly build capability to meet challenges including digital transformation and potential productivity and knowledge gaps as the population ages.
Key macro-economic changes effecting the public service include:
- The rapidly evolving capabilities of information technology
- Increased worker agency: Workers are demanding more meaningful work, flexible workplace models and personalised career paths
- Critical labour shortages in almost all Australian sectors, creating a need to balance partnerships, strategically source new talent, and reskill the existing workforce, and
- Generative AI is revolutionising industries, enabling unprecedented automation, data analysis, and optimisation, leading to an increased demand for a workforce equipped with AI-related skills.
A worrying trend is that recent Deloitte research shows that over 50% of people feel that they personally leave organisations’ worse off than when they started. And the reasons cited for why this is the case include rampant worker burnout, concerns over AI eliminating jobs, individual skill set not keeping in line with relevant skills in market, poor conditions for frontline workers… the list goes on.
The WA Public Sector’s work will become more challenging as the community and economy become more complex, its workforce and the public it serves will fundamentally change in the next two decades.
These episodes explore:
- whether the public sector has the skills and experience to meet the challenges
- the ‘skills-based’ organisation concept, and
- what such an approach offers the public service.
Special guest:
Veronica Holmes Partner – Human Capital, Deloitte
Host:
Mikaela Scuderi Chair – IPAA WA Young Professionals’ Committee
Part 1

