Practical tools for better decisions
Good decisions rarely happen by accident. They depend on how clearly we define the problem, understand what matters, develop and evaluate options, assess evidence and uncertainty, and recognise the biases that can affect our judgement.
Strategic Decision-Making in Practice: Practical Tools for Better Decisions provides international best practice frameworks, tools and techniques that underpin high-quality decision-making.
Designed around real-world situations, the course will help you approach complex decisions more systematically, challenge assumptions, develop better options and make more robust recommendations.
Rather than prescribing a single formula, the course provides a practical framework and a suite of tools that can be adapted to different decisions and contexts – from policy and program development to projects, service delivery, planning and organisational decision-making.
Fully online and self-paced, the course provides approximately eight hours of professional development that can be completed at a time and pace that suits you.
Learning Outcomes
By the end of this course, you will be able to:
- approach future decisions with an understanding of what constitutes a high-quality decision;
- contribute more effectively to your organisation’s capacity to achieve its objectives through higher quality decision-making;
- improve the quality of your professional and personal decisions by developing your ‘decision fitness’; and
- improve your individual performance and add value to your organisation by consistently making better decisions.
Who should attend
This course is designed for professionals who make decisions, contribute to decisions, develop options or provide advice as part of their work.
It is particularly relevant to people working across state and local government, public sector agencies, not-for-profit, and other public-purpose organisations, including those who:
- prepare briefs, advice or recommendations;
- develop or evaluate policy and program options;
- work in project or program roles;
- undertake strategic, operational or business planning;
- analyse complex problems or issues;
- contribute to governance, risk or organisational decision-making;
- manage services or initiatives; or
- want a practical, structured approach to making better decisions.
No previous training in decision-making is required. The tools are applicable across different roles, functions and levels of experience.
What you will receive
- Approximately eight hours of engaging, self-paced online learning focused on the practical application of strategic decision-making.
- A comprehensive, fully referenced e-book providing an ongoing resource for applying the concepts and tools covered in the course.
- The Strategic Decisions and Recommendations Process and Checklist – a practical tool for structuring important decisions and recommendations.
- A suite of practical questions, frameworks and techniques that can be applied immediately to real workplace decisions.
- Certificate of Completion.
Access & Duration
Upon registration, you will receive your username and password by email, usually within 4–5 hours. If you have not received your access details within 24 hours, please contact enquiries@nconsulting.com.au for assistance.
You will have access to all course materials for 60 days from registration. The course can be completed in approximately eight hours, although participants may choose to work through the material progressively over several weeks.





