Over the years, significant time and resources have been dedicated to teaching people how to give feedback effectively. While this has been a valuable investment, we’ve often overlooked a critical part of the equation — the recipient.
What if we could become better at receiving feedback? What if we could actively engage with those providing it and turn feedback into a tool for our own development? And most importantly, what’s in it for us?
The reality is that receiving feedback is a skill — one that can be developed and refined with practice. When we learn to receive feedback well, we open the door to personal growth, improved performance, and stronger relationships. This workshop explores the feedback process from the recipient’s perspective. It helps participants understand typical reactions to feedback, and more importantly, how to shift those responses to foster learning, growth, and even flourishing.
Rather than avoiding feedback, this session encourages you to lean in, take control, and turn every piece of feedback into a valuable opportunity. This workshop is designed for anyone who receives feedback — in other words, everyone.
Course Content
- Personal reflections?
- Understanding typical reactions to feedback
- The adjustment curve.
- 3 Critical Triggers.
- Consequences of denial.
- The feedback mindset
- Managing triggers
- Seeking feedback
COURSE OUTCOME
By the end of this course participants should be able to:
- Understand the importance of feedback and consequences of avoidance and denial
- Understand personal reactions to feedback
- Learn to seek helpful feedback to learn and grow
- Be able to improve feedback quality with skillful questions
Benefits to the organisation
- More powerful and meaningful performance and development conversations
- Improved employee engagement and motivation
- Improved alignment, productivity and accountability
Benefits to the individual
- Greater clarity with regard to performance
- More meaningful performance and development conversations
- Accelerated growth and development
- More targeted improvement efforts
- Opportunity to drive the feedback process and grow
