Overview
Access to and retention of talent requires strategically developing a workforce able to navigate rapid technological change, leverage multigenerational workforces, and promote interdepartmental collaboration. Progressive public sector agencies recognise successful development of internal capability is best supported when responsibility for innovative and flourishing environments sit with more than just the direct leader. Mentoring relationships that are impactful, inclusive, and sustainable are known to strengthen long-term organisational success and as such, an underutilised tool. This interactive, reflective course equips participants with the mindset, skills, and frameworks to become the kind of mentor who truly transforms potential into performance.
Course Content
- Understand the foundations of effective mentoring.
- Learn the key elements of building trust-based relationships to enable growth, and support mentee development through meaningful conversations.
- Discover how to maximise potential benefits of the mentoring process using the Four-Step Mentoring Model, enriched by coaching principles.
- Develop strategies for resolving challenges and maintaining ethical and professional boundaries.
Course Outcomes
By the end of this course attendees should be able to:
- Clarify the role of a mentor and how to set expectations, boundaries, and goals.
- Equip mentors in navigating workplace complexity using coaching tools and the Four-Step Mentoring Model
- Develop core mentoring capabilities such as active listening, feedback, measures of success, and accountability.
- Enhance ability to influence, and build confidence in guiding, and supporting others through clear, respectful, and purposeful communication.
- Communicate personal strengths and Increased self-awareness.
- Leverage authenticity to develop your own tailored approach to mentoring by defining personal strengths, weaknesses, and potential biases.
Benefits to your organisation
- Strengthen internal capability by leveraging staff experience and wisdom.
- Support succession planning and workforce development through promoting inclusive learning environments and cross-generational knowledge sharing.
- Understand what it takes to build a culture of trust, learning, and collaboration across teams and silos.
- Improve staff engagement and retention through increasing access to meaningful development pathways.
Benefits to you
- Learn to use frameworks such as the Four-Step Mentoring Model and coaching processes to support complex people and environments.
- Build confidence in defining and communicating personal objectives for engaging in mentoring relationships.
- Foster and practice the core mentoring capabilities of active listening, feedback, goal setting, and accountability.
- Expand influence by extending personal and professional networks.
