Psychological safety in the workplace drives stronger performance, innovation, and well-being, however many teams continue to struggle under the weight of unaddressed risks – stress, burnout, bullying, and disengagement. True leadership requires actively fostering environments where people feel safe to contribute, challenge, and grow.
This workshop equips leaders with a practical framework for addressing psychosocial hazards and embedding positive behaviours. Participants will explore the four levels of psychological safety, strengthen their ability to give and receive feedback, and apply this learning to real-world workplace challenges. Through interactive discussions and case studies, leaders will leave with actionable strategies to build trust, accountability, and resilience in their teams.
This course supports the Public Sector Commission’s ‘Building Leadership Impact and Leadership Expectations’ strategies, while aligning with Western Australia’s ‘Work Health and Safety Act 2020’ by empowering leaders to proactively manage psychosocial risks across the public sector.
Course Content
- Introduction to the concept of psychological safety and its impact on team performance, wellbeing, and organisational outcomes.
- Exploration of the four levels of psychological safety—Inclusion & Diversity, Learner & Feedback, Contribution & Sharing, and Challenger & Debate Safety.
- Practical strategies for recognising and addressing psychosocial hazards such as burnout, bullying, stress, and fatigue.
- Overview of the TLC RCA Feedback Model to strengthen accountability, resilience, and growth through effective feedback practices.
- Case studies and small group discussions to apply learning to real-world public sector challenges.
- Action planning to embed psychologically safe leadership practices into day-to-day team culture.
Course Outcomes
By the end of this course attendees should be able to:
- Understand the concept of psychosocial risks and their impact on employees and organizations, and in particular the difference between Psychological Safety risk and Psychosocial Hazard Risk.
- Gain insight into the complexities and nuances of identifying, assessing, and addressing psychosocial hazards and risks in the workplace.
- Explore the necessary skills to best support and implement proactive strategies to promote a psychosocially safe workplace through the lens of psychological safety, accountability and mental well-being.
- Apply the four levels of psychological safety to foster inclusion, encourage collaboration, and create space for constructive challenge.
- Utilise TLC RCA Feedback Model to promote accountability, resilience, and growth by reframing mistakes as learning opportunities and strengthening trust within teams and business areas.
- Lead with confidence in addressing psychosocial hazards such as stress, burnout, and bullying and implementing the strategies and actions necessary to cultivate a high preforming, thriving and safe workplace.
Benefits to your organisation
- Equip leaders with the capability to proactively manage psychosocial risks, demonstrating your organisation’s commitment to staff wellbeing and compliance with the Work Health and Safety Act 2020.
- Strengthen workplace culture by fostering trust, accountability, and inclusion, resulting in higher levels of engagement, collaboration, and retention.
- Enhance organisational performance and resilience by reducing the costs of burnout, conflict, and turnover while unlocking the innovation that thrives in psychologically safe environments.
Benefits to you
- Recognise personal and organisational biases that undermine psychological safety and replace them with inclusive behaviours that empower all voices to be heard.
- Develop the attitudes and skills needed to harness psychological safety as a leadership strength – improving engagement, collaboration, and retention across teams.
- Enhance both personal wellbeing and professional effectiveness by applying evidence-based strategies to reduce stress, foster resilience, and prevent burnout.
- Build a trusted network of like-minded leaders committed to embedding psychological safety, strengthening peer learning and collaboration across the public sector.
