“AI in Action: Navigating the Future of AI in the Workplace” is an essential course that equips participants with the practical tools needed to lead change and effectively leverage artificial intelligence (AI) in dynamic work environments. It is suitable for participants with all levels of AI knowledge.
This hands-on course focuses on AI fundamentals and equips participants with essential skills to understand AI’s opportunities and challenges. It explores how AI can support work tasks, increase productivity, and complement human strengths and capabilities.
The course also explores challenges associated with AI, such as inherent biases, limitations in decision-making, and safety and ethical considerations, including their impacts on human resourcing, processes, and decisions.
“AI in Action” integrates activities, current case studies, and group discussions to examine how AI is used effectively and ineffectively across contexts, ranging from content delivery to process automation and decision-making.
This course will empower participants to be more confident in using AI and leading change and implementation agendas. By developing these skills and strengths, individuals will play key roles in developing AI strategies, communicating platforms and processes, and ensuring AI is used ethically and effectively in the workplace.
Course Content
As dynamic processes like generative AI, machine learning, and natural language processing continue to transform workplaces, individuals need to understand AI’s strengths and limitations. Artificial Intelligence in the Workplace helps participants recognise what AI is, how it can be practically used, and its associated challenges.
“AI in Action” will empower participants to use AI safely and effectively at work. The course introduces essential AI concepts applicable to real-world situations. With practical support on how to use AI appropriately, it provides foundational understanding for participants who want to use AI safely and ethically.
The course explains key AI tools and how they can be leveraged to support efficiency and productivity. It also explains AI terminology and current uses in Australia and around the world. Through contemporary case studies and facilitated discussions, Artificial Intelligence in the Workplace supports participants in thinking critically and innovatively about applying AI to real work situations.
Course Outcomes
By the end of this course, participants will:
- understand essential AI tools and terminologies
- understand the strengths and limitations of AI in the workplace
- recognise the ethical challenges and risks presented by AI
- identify your organisation’s responsible AI maturity
- create an action plan for implementing an AI change initiative
- leverage AI to support productivity and innovation at work.
Benefits to your Organisation
By encouraging individuals to attend this course, you will gain staff who:
- understand what AI is and how it can be effectively used to support work
- have the latest understanding of AI best practices and protocols
- know how to use AI tools and processes responsibly and ethically
- apply innovation principles to support growth and improvement
- know how to lead AI change agendas in your workplace.
Benefits to you
By attending this course as an individual, you will:
- understand fundamental AI tools and terminologies
- apply effective workplace practices and protocols for using AI
- show a commitment to innovation for growth and improvement
- understand how to use AI ethically and responsibly at work
- know how to lead AI change agendas in your workplace.
