Overview
Change is now constant in many workplaces, driven by technology, reform agendas and rising public expectations. While self‑directed change can feel energising, imposed change often triggers stress, uncertainty and resistance.
This interactive half‑day workshop helps participants understand how change affects them (thinking, emotions and behaviour) and build practical strategies to respond with greater adaptability, resilience and agency. It draws on neuroscience‑informed insights, emotional intelligence, positive psychology and change principles.
Course Content
- Change in today’s workplace: planned vs emergent change; why change feels difficult (threat, uncertainty, stress)
- Readiness and capacity for change: personal readiness, workload and wellbeing; psychological safety
- Personal responses to change: habits, beliefs and bias; early signs of change fatigue and burnout
- Resilience and adaptive capability: emotional intelligence, perspective‑shifting tools and personal strategies for current/upcoming change
Course Outcomes
After completing this course, participants will be able to:
- Explain what organisational change is and why people respond differently
- Describe key cognitive, emotional and behavioural impacts of change (neuroscience and wellbeing)
- Assess your own readiness and capacity for change
- Use an emotional intelligence framework to manage your response to workplace change
- Apply positive psychology and reframing techniques to build resilience
- Create a practical personal action plan for ongoing change
Benefits to the Individual
By attending this course, you will:
- Increase self‑awareness of your thinking, emotions and behaviours during change
- Strengthen resilience and adaptability to manage uncertainty and competing demands
- Use emotional regulation and reframing strategies to support wellbeing and performance
- Increase your sense of control and choice in how you respond to change
Benefits to the Organisation
By encouraging individuals to attend this course, you will:
- More adaptable, resilient employees; reduced impacts of change fatigue, stress and disengagement
- Clearer communication and stronger working relationships during uncertainty
- Improved change readiness and smoother implementation of reforms and initiatives
- Better ability to sustain productivity, wellbeing and service delivery through ongoing change
